The assistant

It only knows your clinic.

Ask it anything a patient would ask, and it answers from your service list, your prices and your practitioners’ actual diary — then books the appointment while the conversation is still open.

Start free Back to the overview

Your Clinic — how can I help?

my back has been bad since a fall, what do i need

That sounds like one for an assessment first — that’s 60 minutes at S$140, and the clinician will tell you what follows. Shall I find you a time?

yes, evenings if possible

Elaine Goh has these after 5pm this week:

Putting it on your site

One line, wherever your website lives.

Paste it into your existing site — WordPress, Squarespace, Wix, something a nephew built in 2011. There is no key to copy and nothing to configure; the snippet knows which clinic it belongs to.

Visitors who never click it never load it, so it costs your page nothing.

That is the whole installation.

What it can do

Four things, and it does them properly.

Tell people what you offer

Your services, what each one involves, how long it takes and what it costs — read from your own list, so a price change is live the moment you save it.

Say who is free, and when

It works out real availability from working hours, holidays, time off, existing bookings and the gap you keep between sessions.

Make the booking

Same conversation, no handoff to a form. A room is assigned, the confirmation email goes out, and it lands in your diary.

Take a callback instead

When somebody would rather talk to a person, it takes their number and when to ring, and puts them in a queue with what they were asking about.

Where the limits are

What it will not do.

The failure everyone fears is a chatbot confidently telling a patient something untrue. So it isn’t allowed to answer from memory — every fact it states is looked up first.

Invent a price. If it isn’t on your service list, it says so and offers a callback.
Offer a time that isn’t free. It asks the same diary the booking screen does — there is no second copy to drift.
See another clinic’s anything. Your data is walled off — services, patients, conversations, all of it.
Give clinical advice. It books appointments. Anything that needs a clinician becomes a callback.

Speaking, not typing

Most people are on a phone, one-handed.

There’s a microphone in the composer. They talk, it types, and they can fix anything it misheard before sending — nothing is sent on their behalf.

Tone

It sounds like your clinic.

You write the personality and the house rules in plain English — how formal to be, what to always mention, what to never promise. No prompt engineering, no templates.

Appearance

And wears your colours.

Pick the bubble’s colour and which corner it sits in. Your logo and clinic name are on it. Patients see you, not us.

Conversation	When	Outcome
“my back has been bad since a fall…”	Yesterday, 21:14	Booked
“do you take insurance”	Yesterday, 19:02	Callback
“how much for six sessions”	Monday, 08:47	Booked

Transcripts

Read what people actually ask.

Every conversation is kept, and the ones that turned into a booking are marked. It is the clearest picture you will get of what your website fails to explain.

Transcripts sit behind their own permission, separately from the diary — people volunteer things in a chat box they would not put on a form.

Watch it book against your own diary.

We’ll load your services and your practitioners, put the snippet on a copy of your site, and you can try to catch it out.

Start free Back to the overview